Family Works Otago

In the heart of Dunedin, Family Works Otago stands as a vital support network for individuals and families facing hardship, offering essential services including a key food bank initiative addressing food insecurity across the region. As one of New Zealand’s community-led responses to rising living costs, the organisation provides emergency food parcels, nutritional guidance, and wraparound support to those in need, embodying a compassionate approach to social welfare. With a strong focus on dignity, accessibility, and long-term wellbeing, Family Works Otago plays a crucial role in ensuring no one in the community goes without a meal.
407 Moray Place, Central Dunedin, Dunedin 9016, New Zealand
+64 3 477 7116
Family Works Otago, based at 407 Moray Place, Central Dunedin, is a well-established charitable organisation delivering essential family support services across the region. With a dedicated team and over three decades of experience, it provides accessible counselling, parenting programmes, and youth services tailored to strengthen relationships and improve mental wellbeing. Its strategic location in Dunedin’s city centre ensures community accessibility, while its partnership with the Presbyterian Support Otago (PSO) enhances service integration and sustainability. Clients benefit from confidential, professional support via phone (+64 3 477 7116) or through targeted interventions available at https://psotago.org.nz/family-works/, reflecting a steadfast commitment to fostering resilient families and a healthier society.
| Monday | 8:30 AM–5 PM |
| Tuesday | 8:30 AM–5 PM |
| Wednesday | 8:30 AM–5 PM |
| Thursday | 8:30 AM–5 PM |
| Friday | 8:30 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
- More information
- What services does Family Works Otago provide through its food bank in New Zealand?
- Where is the Family Works Otago food bank located and how can I access it?
- How can I donate to or support the Family Works Otago food bank?
- What makes Family Works Otago’s approach to food insecurity different from other charities?
More information
What services does Family Works Otago provide through its food bank in New Zealand?
Family Works Otago offers essential food bank support to individuals and families experiencing hardship across the Otago region, operating from its central location in Dunedin. Their service includes providing nutritious food parcels tailored to family size and dietary needs, alongside wraparound support such as budgeting advice and connections to social services. This holistic approach ensures clients receive not just immediate food relief, but also guidance toward long-term stability, reflecting their commitment to community wellbeing.
Where is the Family Works Otago food bank located and how can I access it?
The Family Works Otago food bank is based at 407 Moray Place, Central Dunedin, Dunedin 9016, making it easily accessible within the city centre. Access is typically coordinated through referrals from social workers, health professionals, or community agencies, ensuring support reaches those most in need. Individuals can also contact the organisation directly via phone at +64 3 477 7116 to discuss eligibility and arrange assistance, maintaining a compassionate and dignified process for all clients.
How can I donate to or support the Family Works Otago food bank?
Supporting the Family Works Otago food bank can be done through food donations, monetary contributions, or volunteering time. Donors are encouraged to provide non-perishable, nutritious items such as tinned proteins, cereal, and long-life milk, which form the core of food parcels. Financial gifts can be made securely through their official website https://psotago.org.nz/family-works/, where donation drives and volunteer opportunities are also advertised, ensuring community efforts directly enhance service delivery.
What makes Family Works Otago’s approach to food insecurity different from other charities?
Family Works Otago distinguishes itself through an integrated model that combines crisis food relief with sustained family support services, addressing both immediate hunger and underlying causes of poverty. Rather than operating solely as a food distribution point, they offer counselling, parenting programmes, and financial mentoring, fostering resilience over time. This comprehensive strategy reflects their mission to strengthen families holistically, making them a trusted pillar in Dunedin’s social support network.
We hope you enjoyed this article about Family Works Otago.

